Head of Wells Fargo Digital Labs
Shari Van Cleave is Vice President and Manager for Wells Fargo's Digital Labs. She is responsible for a team charged with managing an innovation practice that focuses on listening to customers and experimenting with disruptive solutions for banking experiences of the future. Van Cleave joined Wells Fargo in 2017.
The mission of the Wells Fargo Digital Labs is to spark ideas among Wells Fargo Team Members, inspire re-imagined experiences, and enable innovation. To do this, Van Cleave and her team focus on key opportunity areas, apply new technologies and high-fidelity design to test and pilot new customer experiences, foster and evangelize innovation across the enterprise, and collaborate with both internal and external tech communities.
Prior to Wells Fargo, Van Cleave was a founding member of Prudential Financial's strategic venture capital and innovation lab. Previously, Van Cleave held senior-level marketing and product positions at World Vision, a global humanitarian organization.
Van Cleave earned her bachelor's degree in international political economy from the University of Washington, and her MBA from MIT's Sloan School of Management. She is based in San Francisco, and in her spare time, advises tech startups and innovative nonprofits on their growth strategies. She serves as the Chairman of the Board for Chomoka, a fintech spinoff from CARE, a global leader in the movement to eradicate poverty. Chomoka aims to support and connect Africa's over 15 million women-run savings and loans groups. She also advises Opportunity International, a network of global banks for the poor serving entrepreneurs in 22 countries around the world.